FAQ
The what, how, and huh? All answered here.
What file formats do you accept?
We accept JPG, PNG, and TIFF files for optimal quality and compatibility.
What resolution should my original image be?
While our AI-powered upscaling works with any resolution, higher-quality original images (1024×1024 pixels or greater) yield the best results.
How long does it take to receive my order?
Orders typically ship within 1–2 business days of order, with delivery times depending on your location. North America will receive their order in 3-5 business days.
Can I track my order?
Yes! You’ll receive a tracking number via email as soon as your order is shipped.
Do you ship internationally?
Absolutely! We offer worldwide shipping. Shipping fees and delivery times vary by destination.
Can I return or exchange a product?
Because each item is custom printed, we only accept returns or exchanges if your order arrives damaged or defective. Please contact our support team for assistance.
Do you offer discounts for bulk orders?
Yes! We provide discounted rates for large quantities. Please contact us directly for bulk pricing inquiries.
How does your AI upscaling technology work?
Our advanced AI automatically analyzes your uploaded images and enhances them to achieve optimal resolution and print clarity, ensuring your artwork looks fantastic on every product.
Do I need any technical skills to upscale my art?
No technical skills are required. Simply upload your image, and our AI handles the rest seamlessly.